for adults and children
Rothwell Family Practice serves to provide optimal care for our patients. The physicians at the practice are concentrated on delivering convenient and quality service for children and adults alike.
Here at Rothwell Family Practice, we put your needs first by staying open five days a week. From answering your questions to performing minor surgeries, we help you stay in good health so that you may focus on the most important aspects of your life.
This practice is accredited by Australian General Practice Accreditation Limited (AGPAL) and General Practice Training Queensland GPTQ. 2 of the senior doctors are GP Trainers.
Being accredited means that our General Practice is committed to a comprehensive program which involves:
Next time you visit our practice be sure to look out for the AGPAL Accredited General Practice Symbol (below) or our accreditation certificate. Our practice team is proud of this achievement and as part of this process we continuously strive to make quality improvements to better your patient experience.
Practice accreditation is an independent recognition that a practice meets the requirements of governing industry standards. These are set by the Royal Australian College of General Practitioners (RACGP).
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Rothwell Family Practice is a mixed billing practice.
Appointments are recommended. Please cancel your appointment if you no longer need it as this will open space up for others. Failure to attend an appointment twice without notification of cancellation will incur a $40 non-attendance fee.
Patients are contacted by the surgery staff within 24 hours time to relay an urgent test result. For non urgent results, it can take 2-5 days before patients are contacted to make an appointment.
Patients are contacted via text messages and by following the prompts through these text messages, patients can make follow up appointments as well.
For non-urgent test results, we make 3 attempts to contact the patient and depending upon the nature of the test results, we will post a letter as well. Patients are advised to make sure that they inform surgery about their up to date contact details. If the contact details are not up to date, we may not be able to contact the patients and relay the test results notifications.
This practice abides by the current Privacy Act and all the information given by the patients is guarded with the highest possible standard of confidentiality. If you wish to see a copy of our privacy policy please see the reception desk.
No patient records will be released without the treating doctor's permission and written consent from the patient. Requests for transfers of medical records can be made at the reception desk. The practice charges a fee for printing notes. Please see the reception desk for further details.
Please ask for the feedback form or complaints form from our friendly front desk staff. We request that if you can kindly give the form directly to one of our staff members, this can be sealed in an envelope for review by the Practice Principle or Practice Manager if you prefer a more private and confidential method. You may also contact rothwellfamilypractice@gmail.com to make a complaint.
Languages spoken by the doctors: English, Urdu, Punjabi, and Hindi. Please check with the reception desk for the appropriate doctor for the language required. Should you require services from an interpreter, please inform the reception desk or call:
Translating and Interpreting Services: 131 450
NABS Interpreter: 1800 246 945
We have the high-quality x-ray machine and our technique is so much experienced. We delivered x-ray report within one hour.
After handover x-ray report we give initial advice of an experienced doctor and suggest related experienced doctor.
Dr. Iqbal has vast experience both in General Medicine and General Practice. He received training in United Kingdom and has completed two post-graduate degrees in the UK and one in Australia. He has a special interest in chronic disease management including diabetes, heart failure, asthma, kidney problems, mental health problems, skin cancer and minor surgery.
Dr. Naqvi has completed his extensive post- graduate studies in United Kingdom. He has a special interest in skin cancer medicine, sexual health and aged care.
Dr. Balakrishnan has a vast experience in General Practice. She is a very caring doctor and has special interest in managing chronic diseases in particular women's health.
If you would like to make an appointment with any specialist just use the HotDoc form on the right.
Please Note: Failure to attend an appointment twice on a weekday (Monday to Friday) will be charged $40.
Unit 2, 618 Deception Bay Road, Deception Bay, 4508
07 3204 8899
07 3204 8866
rothwellfamilypractice@gmail.com
